The Palm River Hotel in Zimbabwe Achieves 5-Star Grading

Hotel Zimbabwe

SUMMARY – PALM RIVER HOTEL AWARDED OFFICIAL 5-STAR GRADING, RECOGNIZING UNPARALLELED LUXURY AND EXCEPTIONAL SERVICE. AMONG ONLY TWO 5-STAR HOTELS IN VICTORIA FALLS, ZIMBABWE, IT SECURES ITS POSITION AS A PREMIER DESTINATION FOR DISCERNING TRAVELERS.

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The Palm River Hotel, located in Victoria Falls, Zimbabwe, has proudly received the prestigious 5-star rating. The Zimbabwe Tourism Authority (ZTA) Quality Assurance Executives conducted an official grading in January 2023, validating the hotel’s outstanding efforts in providing unparalleled luxury and exceptional service.

The Palm River Hotel team expressed immense pride in being officially recognized as one of only two 5-star hotels in Victoria Falls. Heather Kay, the Group Hospitality Manager, shared her delight, stating, “This achievement brings us great joy and positions us as one of the leading hotels in Victoria Falls. Since our establishment in 2021, our dedicated team has worked tirelessly to meet the highest standards of Zimbabwean hospitality.”

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Commendation for Exceptional Service and Quality

In the ZTA report, the Quality Assurance Executives acknowledged the Palm River Hotel’s exceptional delivery of service. They noted that the hotel has made significant progress in offering a quality product in the market. The management was commended for maintaining high-quality standards throughout the Palm River Hotel.

The ZTA report also praised the hotel’s luxurious rooms and suites, highlighting their contemporary decor, furniture, and high-quality finishes. The Palm River Hotel’s innovative architectural design was described as a “brand-new state-of-the-art product.”

Impressive Collection of World-Class Accommodations

In pursuit of the 5-star accolade, the Palm River Hotel unveiled an impressive collection of 73 world-class rooms and luxury suites situated along the banks of the Zambezi River. It offers 60 Twin and King Deluxe Rooms that come with beautiful views of the river. These rooms also feature private patios and ensuite bathrooms for your convenience. Additionally, two fully-serviced wheelchair-accessible rooms are available, with a lift providing access to higher floors.

The hotel’s most remarkable accommodations are its luxurious suites, catering to families, couples, and those seeking ultimate relaxation and privacy. Two Deluxe Suites are perfect for families or couples traveling together. The two Honeymoon Suites, positioned closest to the edge of the Zambezi River, offer a serene haven complete with a large private balcony, relaxing daybed, and a stylish outdoor shower. For secluded accommodation, three Executive Suites feature spacious lounges and river-facing balconies. Finally, the palatial Presidential Suite offers amzing views of a private lounge, and a grand terrace with luxurious décor.

Exquisite Palm River Villa

The Palm River Villa offers the ultimate private living experience with an Executive Suite, Honeymoon Suite, and Twin Deluxe Room to choose from. The exclusive villa boasts a private kitchen, spacious lounge, car park, private swimming pool, expansive patio, and garden.

READ: Zimbabwe’s Tourism Sector Revives with Increased Investor Interest and Infrastructure Upgrades

Unmatched Facilities and Ideal Location

The Palm River Hotel provides discerning travelers with luxury accommodations in a unique and tranquil setting. Alongside its outstanding food and beverage facilities, including private dining on the edge of the Zambezi River, the hotel offers impressive leisure amenities. These amenities comprise a 34m outdoor swimming pool, on-site nature walks, and a private gymnasium, which is currently under development. Additionally, the hotel’s idyllic location, just 5 minutes from the town center, allows for easy access to Victoria Falls, Africa’s Natural World Wonder, and the surrounding wildlife national parks within the popular tourism region of Zimbabwe.

The Palm River Hotel’s official 5-star grading by the Zimbabwe Tourism Authority affirms the hotel’s commitment to delivering exceptional service. The recognition serves as a testament to the dedication and hard work of the hotel’s hospitality family in upholding the highest standards of Zimbabwean hospitality.

 

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